My wife and I would like to thank you and 101 Mobility for your excellent service and product at a very competitive price. We are both very happy with the end result. Please extend my thanks as well to the two fine young men who performed the installation today.
My appointment with John Macdonald was on a Monday. My wife was coming home from the hospital on Friday and despite such short notice he arranged to have the lift installed on Thursday much to my surprise. Installation went smoothly and we are very satisfied.
The office personnel were very professional. Good advice was given with respect to the right product and place of installation for the particular application. The Hamar foldable rail chairlift is proving very satisfactory. There was a problem with sufficient length of the upper rail on the initial installation, but the problem was addressed in a timely manner, and to our satisfaction.
Prompt response to my inquiry and easy to work with installer.
Since the length is determined by the height, you should have
had legs tall enough on the first trip. The correct legs were
shipped in by air
Wheel chair did not arrive until that same day so it all worked out
in the end.
Recently my family needed a stair lift for dad and 101 Mobility came highly recommended by the care coordinator at the Hebrew Home. We gave them a call and John MacDonald was super responsive, patient, polite, courtesy and went above and beyond to quickly arrange for installment of the stair lift. He had it done in record time! "Doc" the service rep was punctual and very professional. I cannot say enough positive feedback for 101 Mobility. Only make one call to 101 Mobility no need to look any further. - Kimberly Barrow.
Chair lift so much quieter than previous model. Also takes up less room on the stairs. Very pleased with the Bruno chair.
Installation completed very quickly, without any mess, and the technician was very pleasant.
[FIRST NAME REMOVED]
The product itself is excellent and fits conveniently into our home. The Technician who installed the two lifts, then took care of any issues that came up, really knows his stuff. He always arrived when he said he would. He was pleasant and moved things right along in the installations. We enjoyed having him here and we enjoy the lifts.
The installation of the stair-chair went very well. The chair is easy to operate and quite comfortable with a smooth ride.
The service- from the very first conversation and every step of the way thereafter- was professional, knowledgeable, flexible and patient.
The two most important parts of the service for us- were the sincerity and thoughtfulness of the service provider.
The service provider gave to us an extraordinary experience as they went beyond our expectations in terms of efficiency, openness and accessibility.
We would highly recommend 101 Mobility to anyone seeking the installation of a stair-chair.
Low pressure sales pitch - just facts - lots of information provided. Installer did a quick, near, and thorough job. Everyone was kind and competent. Prices were extremely fair. Scheduling was prompt. Product is wonderful
The stair lift that we have purchased is operating flawlessly and providing the needed relief and safety for use on our basement stairway. This acquisition alone has freed up our living space, created ease of access from ground level to the main living area, but more importantly; safety from falls and pain relief has been increased immensely. All aspects of the services provided and initial opinion of the apparitious benefits would have to be rated as an A+. Any future needs that my wife and I will enviable need will be checked through your company first.
John was great ,he asked question and seemed to really care about my brothers needs ! 101 mobility was quick and always called back they delivered on time with a great ramp and even came in under the original quote ! He also asked about my brothers health ,I would recommend them to others and already have done so .
I really felt they were the best choice for my brothers home .
[FIRST NAME REMOVED]
I was treated with respect, concern and understanding of my needs. The installer was knowledgable, quiet and he knew the product well. I know they will be there for me should I need any help or repairs.
Works great. People are friendly and responsive. However, in an emergency during non work hours, there is only an answering machine and no way to speak to a live person. If the chair were to fail at 5 PM, there woild be no response ubtil 9 AM the next morning.
Excellent team to work with! Our request for service was handled promptly by the front end staff. The technician arrived on time and was very knowledgeable and courteous. Overall very pleased with 101 Mobility!
101 Mobility came out to give us an estimate promptly. They were very polite and friendly. After choosing 101 Mobility I received a demonstration and answered more questions in their office. They came out to the house promptly to install the chair lift and gave a thorough demonstration. We were called later that evening to make sure that everything was working fine and that we were all happy with our chair lift and service.
I would recommend this company to anyone in need of this type of product. I would also recommend this product as we have found it very easy to use and have not had any issues as far.
My mother who originally never wanted one, loves it and has fun riding up and down the stairs. She no longer has to exert herself, feel the pain in her knees and she gets up and down the stairs in record time, compared to when she would have to walk those stairs.
101 Mobility had excellent customer service and aided me in arranging a ramp for my fathers home. From the one phone call pricing to meeting with the installer for a site walk down, I was very pleased.