My wife and I would like to thank you and 101 Mobility for your excellent service and product at a very competitive price. We are both very happy with the end result. Please extend my thanks as well to the two fine young men who performed the installation today.
September 8, 2019
The work is good. The only caveat is the cost of a visit. $175 is steep for this old man
I was really impressed with the service. I needed a chair lift installed on very short notice and 101Mobility really went the extra mile and the lift was installed in less then a day. Super impressed with the whole company from top to bottom. Thank you!
We were very impressed with the speed and concerns 101 Mobility had for our need to have a ramp installed. Their staff was quick to get me a quote and just as quick to get it installed, on a very hot day, I might add.
The owner came personally to talk about our needs and offered us several options. The office was in constant communication about when the install was to happen and the install tech was on time and efficient. What more can you ask of a company.
I would highly recommend them.
I received excellent service from the first phone call to meeting with John MacDonald and the subsequent installation of the chair lift. The installation was quick and efficient and I find it to be very easy to use and streamlined. I would recommend 101 Mobility to anyone who is looking to install a chair lift.
I love the safety measures installed, the timely and professional way it was installed, the customer service provided by the technician, and i'm glad that Mr. John Mcdonald was very forthcoming and thorough with his advertisement of the product and was able to help me with the legal building codes. Everything operates good. I and the congregation are satisfied. Thank you.
Cheryl was extremely helpful in trying to find us the right portable ramp we needed in short notice. She returned my phone calls and we appreciated her willingness to help us. We are renting a 10 ft ramp that is easy to set up and worked perfectly!
My appointment with John Macdonald was on a Monday. My wife was coming home from the hospital on Friday and despite such short notice he arranged to have the lift installed on Thursday much to my surprise. Installation went smoothly and we are very satisfied.
The office personnel were very professional. Good advice was given with respect to the right product and place of installation for the particular application. The Hamar foldable rail chairlift is proving very satisfactory. There was a problem with sufficient length of the upper rail on the initial installation, but the problem was addressed in a timely manner, and to our satisfaction.
Prompt response to my inquiry and easy to work with installer.
Since the length is determined by the height, you should have
had legs tall enough on the first trip. The correct legs were
shipped in by air
Wheel chair did not arrive until that same day so it all worked out
in the end.
Recently my family needed a stair lift for dad and 101 Mobility came highly recommended by the care coordinator at the Hebrew Home. We gave them a call and John MacDonald was super responsive, patient, polite, courtesy and went above and beyond to quickly arrange for installment of the stair lift. He had it done in record time! "Doc" the service rep was punctual and very professional. I cannot say enough positive feedback for 101 Mobility. Only make one call to 101 Mobility no need to look any further. - Kimberly Barrow.
Chair lift so much quieter than previous model. Also takes up less room on the stairs. Very pleased with the Bruno chair.
Installation completed very quickly, without any mess, and the technician was very pleasant.
[FIRST NAME REMOVED]
The product itself is excellent and fits conveniently into our home. The Technician who installed the two lifts, then took care of any issues that came up, really knows his stuff. He always arrived when he said he would. He was pleasant and moved things right along in the installations. We enjoyed having him here and we enjoy the lifts.
The installation of the stair-chair went very well. The chair is easy to operate and quite comfortable with a smooth ride.
The service- from the very first conversation and every step of the way thereafter- was professional, knowledgeable, flexible and patient.
The two most important parts of the service for us- were the sincerity and thoughtfulness of the service provider.
The service provider gave to us an extraordinary experience as they went beyond our expectations in terms of efficiency, openness and accessibility.
We would highly recommend 101 Mobility to anyone seeking the installation of a stair-chair.
Low pressure sales pitch - just facts - lots of information provided. Installer did a quick, near, and thorough job. Everyone was kind and competent. Prices were extremely fair. Scheduling was prompt. Product is wonderful
The stair lift that we have purchased is operating flawlessly and providing the needed relief and safety for use on our basement stairway. This acquisition alone has freed up our living space, created ease of access from ground level to the main living area, but more importantly; safety from falls and pain relief has been increased immensely. All aspects of the services provided and initial opinion of the apparitious benefits would have to be rated as an A+. Any future needs that my wife and I will enviable need will be checked through your company first.
John was great ,he asked question and seemed to really care about my brothers needs ! 101 mobility was quick and always called back they delivered on time with a great ramp and even came in under the original quote ! He also asked about my brothers health ,I would recommend them to others and already have done so .
I really felt they were the best choice for my brothers home .
[FIRST NAME REMOVED]
I was treated with respect, concern and understanding of my needs. The installer was knowledgable, quiet and he knew the product well. I know they will be there for me should I need any help or repairs.
Works great. People are friendly and responsive. However, in an emergency during non work hours, there is only an answering machine and no way to speak to a live person. If the chair were to fail at 5 PM, there woild be no response ubtil 9 AM the next morning.
101 Mobility came out to give us an estimate promptly. They were very polite and friendly. After choosing 101 Mobility I received a demonstration and answered more questions in their office. They came out to the house promptly to install the chair lift and gave a thorough demonstration. We were called later that evening to make sure that everything was working fine and that we were all happy with our chair lift and service.
I would recommend this company to anyone in need of this type of product. I would also recommend this product as we have found it very easy to use and have not had any issues as far.
My mother who originally never wanted one, loves it and has fun riding up and down the stairs. She no longer has to exert herself, feel the pain in her knees and she gets up and down the stairs in record time, compared to when she would have to walk those stairs.
101 Mobility had excellent customer service and aided me in arranging a ramp for my fathers home. From the one phone call pricing to meeting with the installer for a site walk down, I was very pleased.